Using Auto Attendant Phones in Company

By Steven P. Garrison


The pro image of corporations or companies are generally boosted with the utilization of auto attendant phones. These types of telephones are customarily engineered to provide high quality customer service and permits access to each employee in a very efficient way. This is an automatic call processing system that works like a telephone operator or receptionist, attends to the calls, leaves messages, transfers and routes calls to different phone extensions.

Auto attendant phones and the virtual PBX system work together. There are many features of advanced communication that may be programmed to the answering machine. Once an individual makes a call, the system automatically greets the caller with a business message and then provides the caller with different call options or menus. The following features of automated phone systems are: caller ID, call transfer, dial by name, call screening, speed dial, dial by extension, music on hold, direct inward dialing, call conferencing, call forwarding, and many others.

Features of auto attendant telephones like the call forwarding and handling, makes your company look more professional and it reinforces the business image. Shoppers can easily reach your business with just a number anywhere you could be. You are also permitted to record a personalized business greeting that can be played during and following business hours. You may also change the music on hold.

The communication features of automobile attendant phones are flexible allowing better interaction of the buyers and the business. It could also transfer any inward bound calls to outside extensions effectively. Other features like fax and voicemail can be easily integrated to telephones with vehicle attendant. Customization of auto attendant features is possible thru an internet call management system.

Handling the interplay between the business and the purchasers is now made easy with the use of auto attendant phones. This device can professionally handle all your business calls. You can choose from many host service providers that offer these kinds of telephones for all of your business wants.




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